TECHNICAL SUPPORT AND SERVICES
Customized user services
MEP technicians with years of experience
maintain power electronics, cooling equipment, and generators. Experienced MEP technicians with flexible service options that meet specific business needs are divided into three departments:
- Power Electronics Department
- Diesel Generator Department
- Precision Climate Control and Cooling Department
Maintenance and technical support are very important to keep your equipment running smoothly. System failures can be critical to your business. The best technical support actively monitors the IT environment and detects problems as soon as they arise, so business continuity is never compromised.
Customer-tailored maintenance
We offer a high level of system availability with customized maintenance recommendations. Monthly reports and analyses support optimal system operation. The MEP team offers strong pre- and post-installation support, including engineering, integration, and operational capabilities. Fast response is ensured through a network of trained field technicians.
Flexible Services
Whether you want to upgrade your service during the warranty period or expand your technical support in the post-warranty period, we offer flexible services from our experienced technicians that are tailored to meet specific business needs.
MEP technical support services, corrective and preventive maintenance, and warranty services are in place to protect your IT environment during and after the warranty period, to simplify your life and reduce costs.
MEP field technicians monitor the data center environment and alert the owner to factors that could negatively impact system availability, including potential human errors, handling equipment, temperatures that are above normal, corrosion, changes in server power supply, and more.
